Shipping Policy

Welcome to BitBuddy! We're excited to serve you with quality products and ensure a smooth delivery experience. Our commitment to timely and reliable shipping is a key part of our promise to you. Here's what you need to know about our shipping policy:

Carriers

We partner with Aramex and Australia Post, two of the most reputable shipping carriers, to handle our deliveries. By leveraging the extensive networks and reliable service of these carriers, we aim to ensure that your orders reach you in perfect condition and as quickly as possible.

Shipping Timeframes

After you place an order with BitBuddy, we strive to have it packaged and ready for shipment within 2 days. This lead time allows us to ensure that your items are carefully prepared and packaged for transit. Once your order is handed over to the carrier, you will receive a tracking number that allows you to monitor its journey to your doorstep.

Standard Shipping

All orders are shipped using standard shipping services provided by Aramex or Australia Post. We've chosen these services to balance speed with cost-effectiveness, ensuring that you receive your orders promptly without the need for express shipping options. This approach helps us to keep shipping at a minimal cost for our customers.

Tracking Your Order

As soon as your order is dispatched, you will receive an email with a tracking number. This number allows you to follow the progress of your shipment via the Aramex or Australia Post website. We encourage you to track your order to stay updated on its delivery status.

Customer Service

Should you have any questions or concerns regarding your order's shipping and delivery, our customer service team is here to help. You can reach out to us at any time, and we'll ensure that your inquiries are addressed promptly.

Thank you for choosing BitBuddy. We look forward to delivering your orders with the care and speed you deserve.